Substitutions & Returns
We encourage substitutions! If you would like to substitute any of the books in an order you have placed go to My Account and click on the View/Change Orders link. To substitute books in a gift you have received enter your Gift Code below:
If you receive a book you do not want, return it and receive a replacement book of your choosing. Let us know you are returning the book and tell of us the title/author of the book you would like instead. We will confirm your replacement book and get it out to you right away. Please let us know if you would like help selecting a replacement book. We are full of recommendations and here to help.
To return a book, mail it with the packing slip to: GiftLit c/o Kepler's Books, 1010 El Camino Real, Suite 100, Menlo Park, CA 94025. A return label is located on the lower-left corner of the packing slip for your use. Return shipping is at the recipient's expense. We recommend using USPS Media Mail because it is inexpensive but still offers tracking.
We want you to be completely satisfied with your purchase. If you are not totally satisfied, please call us to cancel at 800-987-2939. Gift orders can be cancelled (by the gift giver) at any time for a full refund of the unused portion of the gift subscription. Refunds will be credited to the gift giver's credit card. No cash refunds.